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Take 47% off your DSO
Modern chases every account through to payment: who to reach, what to say, which channel fits, and when to check back. Thousands of accounts in parallel, day and night.
INV-2048 due FridayChecking payment history...
Find the right billing contactSearching NetSuite and email...- Draft reminderQueuing a 2:30 PM call...
Northline’s reminder is ready and a call is queued for 2:30 PM. Send it?
To: AP team, Northline
Works with
and +100 others
Why AR teams pick Modern
Gets you paid and keeps the customer
- Their channel. Their language.EmailEN
Hi Dana, a reminder that INV-20418 is due Friday.
SMSESHola Luis, la factura INV-20418 vence el viernes.
CallFRBonjour Claire, la facture INV-20418 est due vendredi.
PortalDERechnung INV-20418 im Portal eingereicht.
Any channel, any language
Modern phones, texts and emails customers, handles their portals, and replies in their language on the channel they like.
- Northline SupplyRelationship · HealthyDay 1 · Follow upFriendly reminder for INV-30112Email sentDay 4 · Ease off“Paying on the 20th.” Reminders pausedPausedDay 21 · New approachNo payment yet. Switched to a callCall bookedDay 22 · Needs a humanBilling question, handed to MayaWith MayaPaid in full · Customer happy
Keeps the relationship warm
Modern knows when to chase, when to ease off, when to try another approach, and when a person should step in, so you get paid without losing the customer.
- Your controls30+ days past dueMax 2 touches a weekEmail and calls onlyCalls 9 AM–5 PMNo weekend contactNew steps need approvalDay 1 · EmailSent 9:12 AMSentDay 14 · Call10:30 AM, in hoursBookedDay 21 · Payment planNew step, so it waits for youApproved by AR lead
Stays inside the rules you set
You set who Modern reaches out to, how often, through which channels, and what needs sign-off. Modern works within those limits and checks with you before trying anything new.
How it works
From first signal to paid invoice
Triage
Modern ranks every open account and flags the few that need a look, so your team only gets involved where judgment counts. The customer who reliably pays on day 25? Modern doesn't bother them.
Scoring open invoices- Checking payment patterns
- Flagging risk changes
- Building today’s queue
38 accounts need attention today. The rest usually pay on time.
To: AR team
MYOBNorthline Supply · 45 days overdueCaptured- GmailRidgeway · promise to pay missedSent
Google CalendarHarbour Co. · risk score upBooked
Google DriveAR_aging_report.xlsxGenerated
Reach out
Modern phones, texts and emails. The message, timing and escalation shift with each reply. Approve outreach first, or let Modern work within your rules.
On Tuesday their AP lead promised payment by Friday once PO-3918 is approved. I’ll call Thursday if nothing lands.
- MYOBNorthline Supply · APConnected
OutlookRe: INV-2048 payment dateConnected
ExcelCall log · promise to payConnected- Google DriveINV-2048.pdfConnected
Record
Every call, email, text, portal check, promise-to-pay and missed promise, logged in one place. No one has to ask “Has anyone chased this?” again.
Yes, three touches this week.
- Email sent Mon · statement attached
- Call Wed · promise to pay Friday
Portal checked Thu · invoice approved
Learn
Modern picks up what works with each customer: the channel that gets a reply, the timing that lands, the messages that move things along. Each interaction sharpens the next.
Texts before 10 AM get a reply three times faster than email, so I’ve moved them to text-first.
- MYOBRidgeway Supply · APConnected
- OutlookRe: INV-2051 reminderConnected
- ExcelSMS log · replied in 12 minConnected
- Google DriveOutreach_playbook.pdfConnected
Made for enterprise
Fits the stack
you already run
Live in days. Modern plugs into your ERP, CRM, banks and payment systems, and your stack stays exactly as it is. Sensitive data gets encrypted and tokenized, with an audit trail on every action.
- Audit trail on every action
- Checks in before new steps
- PII encrypted and tokenized
- Role-based access control
- Live in days
- 99.9% uptime SLA
- Nothing to rip out
- Works with your ERP
- Enterprise SSO support
- Vault BYOK: your keys, your KMS
FAQs
Frequently
Asked Questions
Can’t find what you’re looking for? Send us a message and a person on the team will answer.
Modern scores each open account on payment history, aging, payment behavior and risk signals. The riskiest accounts rise to the top, and customers who reliably pay in a predictable window are left alone.
It's your call, set by channel and by customer segment. Most teams begin by reviewing everything, then let Modern run on its own for lower-risk accounts as trust builds.
Most teams go live within days, connecting Modern to the ERP, email, phone and SMS systems you already use. Nothing to migrate, no workflows to rebuild, no IT project.
NetSuite, SAP, Oracle, Microsoft Dynamics and Sage, plus Gmail, Outlook, Salesforce and the big phone and SMS providers. Every call, text and email goes out through your current systems.
No. Modern takes on the repetitive, high-volume chasing so your team can spend its time on key accounts, relationships, and the negotiations that need a person.